Shipping & Returns
Shipping Policy
At Xipilli, we believe that our customers deserve the best possible experience when shopping with us. That's why we offer the quickest shipping on all orders within the United States. Our jewelry is assembled by hand and made to order, so please allow 1-2 weeks for delivery. We take great care in packaging your order to ensure that it arrives in perfect condition. If you have any questions about our shipping methods, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Xipilli. If for any reason you are not satisfied with your order, we offer free returns and exchanges within 14 days of delivery. Please contact us to initiate the return or exchange process. Custom pieces are not eligible for returns or exchanges. If you have any questions about our return and exchange policy, please don't hesitate to contact us.